Thanks for shopping at COLORING FILES!
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
For Digital Products, you have 90 calendar days to request a refund under the following circumstances:
1. The digital product you purchased is not as advertised on the sales page
2. You can't access the product you purchased
Send your refund request along with the evidence to: firstname.lastname@example.org
For Physical Products, once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact email@example.com
Copyright © COLORING FILES. All Rights Reserved.